Beeken Pty Ltd

| # Our Mission ### Equipping Empowering Encouraging Individuals, Team, Companies and Organisations To reach their full potential Adding prosperity and quality to our Nation's future
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# Customer Service Customer Service continues to play a critical part of the business world today. The team at Beeken have designed a set of customer service programs which can equip and inspire your team to the next level of service .
Telephone Etiquette
This is a one day seminar designed for those who deal with customers over the phone. Participants will be equipped and inspired to the next level of customer service over the phone. This seminar is offered both as a public course or is ideal to be customised for your work place as an in house training program.
For further information please contact us on 1300 738 900
Do You Hold The Trump Cards
Customer service should not be like a poker game "the luck of the draw" those in customer service roles should hold all of the trump cards in their hand and be confidant that they will win the hand. This one day seminar is designed to equip participants with a hand of trump cards and eliminate the game of chance. This seminar is offered both as a public course or is ideal to be customised for your work place as an in house training program.
For further information please contact us on 1300 738 900
Using The Customer Service Cycle for Maximum Results
This one day seminar is designed to equip those in customer service roles with valuable knowledge and skills in the customer service delivery cycle. Maximising the components of the customer delivery cycle is a critical strategy in today's competitive customer service world. This seminar is offered both as a public course or is ideal to be customised for your work place as an in house training program.
For further information please contact us on 1300 738 900
## National Head Office ### PO Box 176 ### Medowie NSW 2318 ### Phone 1300 738 900 ### Email : admin@beeken.com.au
### Distant Learning The Way To Go! Call us today on 1300 738 900 for a free training consultation!
Don't Need The Full Qualification Consider Enrolling in a Short Course instead!
Certificate III in Business Administration is one of our most popular courses for those wanting to enter a career in Administration Discover More Click Here
Certificate IV in Training And Assessment Distant Learning Start Any Time Online presentations and stundent support To discover more click here
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